Refund Policy

At Holls Beauty, we are committed to processing your refund requests quickly and transparently.

Refunds (if applicable)

Upon receipt and inspection of your returned item, we will send you an email to confirm receipt of your return.

We will then inform you whether your refund request has been accepted or rejected.

  • If your refund is approved:
    The processing will be carried out within a maximum period of 7 working days . The amount will be automatically credited to your bank card or initial payment method within 15 working days maximum, depending on bank deadlines.

Additional information

  • The articles in promotion or sales are neither refundable nor exchangeable.

  • THE digital products or services are not refundable.

  • THE subscriptions are not refundable.

Delay or absence of reimbursement

If you have not yet received your refund:

  1. First, check your bank account again.

  2. Then contact your credit card issuer, as there may be a processing delay before your refund is officially posted.

  3. Finally, contact your bank; some processing times may delay the refund being displayed.

If after all these steps you still have not received your refund, please Contact us here . Our team will be happy to help you.

Holls Beauty is committed to providing you with a seamless and transparent shopping experience. Thank you for your business!